Return Policy

We have a 7-day return policy, which means you have 7-days after receiving your item to request a return.

To be eligible for a return:

  • Your item must be in the same condition that you received it
  • Unworn or unused
  • With tags
  • In its original packaging
    You’ll also need the receipt or proof of purchase.

How to Start a Return

To start a return, contact us at: truefitclothing96@gmail.com

Returns should be sent to the following address:
📍 25920 Chambers Ave, CA, 92586

If your return is accepted, we’ll send you:

  • A return shipping label
  • Instructions on how and where to send your package

Items sent back without first requesting a return will not be accepted.

You can always contact us for any return question at: truefitclothing96@gmail.com

Damages and Issues

Please inspect your order upon reception and contact us immediately if:

  • The item is defective or damaged
  • You received the wrong item

We’ll evaluate the issue and make it right.

Exceptions / Non-Returnable Items

Certain types of items cannot be returned, including:

  • Perishable goods (such as food, flowers, or plants)
  • Custom products (such as special orders or personalized items)
  • Personal care goods (such as beauty products)
  • Hazardous materials, flammable liquids, or gases

If you’re unsure, please get in touch with us about your specific item.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not.

If approved:

  • You’ll be automatically refunded on your original payment method within 10 business days.
  • Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, please contact us at: truefitclothing96@gmail.com